One of the biggest bugbears within the support staff is that the Configuration Manager 2012 Remote Tools client service is set to Automatic (Delayed Start) when installed as default.

If you are working on a users machine and you have to restart it, it can often feel like an age before you can remote control the machine again.

Using Group Policy and a Group Policy Preference Settings you can change this. Under Services add the SCCM Remote Control Service and change the startup type to “Automatic”.



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